Ilse Valle-Jones, BSND, MS


My passion is strengthening relationships and communication to provide a great experience while using data analysis


Analyze benefits and wellness data; assess the needs of the client. Lead to comply with CRM tools. Strong knowledge of Healthcare Benefits, Nutrition guidelines, Tobacco Cessation and FDA, USDA, HACCP regulations, Medicare. Utilization of Salesforce, Excel, LMS, Webcast, Skillsoft/Skillport, Articulate, Microsoft, Camtasia, and SnagIt. Continue my development by collaborating with clients to ensure personalized touch point opportunities.

Expertise and Skills:

Bi-lingual (English / Spanish) • Interpersonal skills • Extensive multicultural knowledge • Extremely responsible • Competent and committed • Attention to detail • Result-improvement oriented • Strong communication skills • Interdisciplinary experience • Organizing, analyzing and managing data • Conducting research, analysis • Leadership • Team-work • Webpage ( to promote well-being • Television and radio • Published newspaper articles • Promote education at universities, clinics, and health foundations • Research “Protective Effect Of Some Vitamins Against The Toxic Action Of Ethanol On Liver Regeneration Induced By Partial Hepatectomy In Rats”, in the World J Gastroenterol 2008 February 14; 14(6): 899-907 ISSN 1007-9327.


Health Advocate, part of TelePerformance Dec 2011 – To Date

Client Service Manager (Jan 2022 – To Date)

Corporate Trainer (Jul 2019 – Dec 2021)

Bilingual Integrated Wellness Specialist - Empowered Health (Jul 2013 – Jun 2019)

Bilingual Wellness Coach (Dec 2011 – Jun 2013)

Golden Living

Golden Living @ Doylestown, PA May 2011 – Dec 2011

Director of Nutrition and Dining Services

Fox SubAcute (Five-star Nursing home for long term living)

Fox Subacute @ Clara Burke, PA and Warrington, PA Nov 2009 – Apr 2011

Food Service Director and Central Supply Manager

Televisa, Mexico City, Mexico 2006 – 2009

(A Multibillion top 150 Company in Latin America devoted to the Broadcasting and Production of Soap Operas, TV series and reality shows)

Nutritionist, Quality Assurance and Dietary Manager

Outsourcing & Consulting, Mexico City, Mexico 1998 – 2009

Dietitian (2003-2009)

Nutrition Consultant (2003-2009)

ESL Corporate Business Teacher (2003-2009)


Masters in Psychotherapy

ELEIA Institute, 2009

Bachelor’s in Nutrition and Dietetics

Dietetics and Nutrition School, 2004 (US validated equivalent degree of BS in Nutrition and Dietetics)

Minor in Food Chemistry

(Six semesters 1997 – 2000, transfer to nutrition)

Chemistry Faculty, UNAM (US equivalent of completion of 48 semester credit hrs of undergraduate study in Food Chemistry)


Certified in working with Tobacco Cessation, American Lung Association, 2019 • Psychoanalytical clinic and supervision, 2008 • Eating Disorders Diploma, Anahuac del Norte University, 2007 • Oenology Diploma, Anahuac del Sur University, 2000 • Teacher’s Diploma Course, Grupo Educativo Angloamericano, 1998